data analytics
data analytics

Customer comments sentiment analysis

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Mojtaba Mozaffari fard
Mojtaba Mozaffari fard
I`m
  • Residence:
    The United Kingdom
  • City:
    Leeds

Topic modelling of amazon comments

Analytics and Modeling
  • Status:

    Completed

  • Client:

    University of Leeds

  • Location:

    UK, Leeds

Businesses use topic modelling to extract their customers'
attitudes to their products from their comments on different platforms. This
project aimed to extracting the most important topics of the 5000
comments from the Amazon website. The data was diverse, and the comments are
about different mobile phone brands and models. So, the final result of our study may not be
helpful in terms of a specific product or brand analysis.

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